Butlin Property Services

Management done your way, the right way!

• Leasehold & Freehold
• Block & Estate Management
• Maintenance
• Insurance

Specialist leasehold and freehold managing agents based in Clarendon Park, Leicester. We’ve managed residential apartment blocks, mixed-tenure developments and freehold estates across Leicester, Leicestershire, the East Midlands, the Home Counties and further afield since 1997.

Enquire About Our Services See our services

1997Managing blocks and estates

20Staff in our Leicester office

TPIQualified property managers

TPOMember of The Property Ombudsman

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sam R 
 
October 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve had an excellent experience with Butlins Property Services. Their team is professional, approachable, and always quick to respond to any queries or concerns. They handle everything from maintenance to communication seamlessly, which has made a huge difference in the smooth running of our block. What I appreciate most is their proactive approach—they don’t just fix problems, they anticipate needs and keep leasholders/residents well-informed. It’s clear they genuinely care about the properties they manage. A special shout out to Nick Chatt.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ramey 
 
October 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Butlin's have managed my flat for many years and have always done so very well. With the changes in fire regulations, we needed several certificates for refinancing. This became extremely challenging after a certain fire company carried out fraudulent inspections, which none of the Lenders accepted.

Nick, the property manager, took all of this in his stride, from applying to the Tribunal for a cost order to coordinating the re-application process and arranging the necessary surveys again. It was a very complex and stressful situation, but he handled it with great professionalism, despite its difficulties.

There are plenty of agents out there who do the bare minimum and don’t always act in the best interests of leaseholders. Despite my initial apprehensions at the beginning, I have to say I have been very impressed with how Nick and the team navigated such a difficult ordeal, all while continuing to manage a large block of flats effectively. I do believe many other Agents would have left Leaseholders out to dry.

Hats off to Nick and the whole team for all their work. I would thoroughly recommend their services 👏👌
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brenda Phillips 
 
September 21, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I Recently  had a job completed ,arranged by  Butlin Property Services, really pleased with the work  , professionally done  to a high standard  .I always find the staff at Butlin  to be very helpful and friendly  when I call , and sort any problems or issues I may  have  quickly  and efficiently .
I have no hesitation at all  in recommending this company  , and a big thank you to you all for your excellent service .
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ryan Harvey 
 
August 27, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Great company to do work for and very efficient with everything they do. Very good communication through out and they get things sorted quickly.
Would highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michael Hames 
 
August 26, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve worked with Alex Lee-Bradley at Butlins for a number of years, where he manages the block of flats in which we are directors of the management company. Alex has always been professional, knowledgeable, and easy to work with, but just as importantly, he is friendly and approachable. He has often gone the extra mile to resolve tricky issues for us, and we have been very grateful. We would happily recommend Alex and Butlins as block managers.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Roger Mosedale 
 
August 14, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We were already a well run self managed residential block but decided due to the. ever-increasing amount off paperwork to move to agents.
Since Butlin Property Services took over they have guided us through the complexities of the latest Fire Compliance. The contractors they use have all been excellent. All in all the service has been excellent.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andy Little 
 
August 13, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Butlin Property Services have managed the block of flats where I live for several years now. I can certainly recommend them to others. Our block manager Alex Lee-Bradley is excellent. He ensures all work at the flats is carried out in a timely manner and is done to a high standard. He has helped us manage several large projects such as the renovation of our balconies. He is hard working and communicates well. Residents find him friendly, efficient and easy to get on with.
  
 
  
 
 
 
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 brendan willis 
 
July 28, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Good morning Alex
Thank you for recommending DNA Joinery to look at our window cills.Dean came at short notice to examine the cills which were rotten.He returned last Friday to do the work.He was very helpful,
accommodating and did an excellent job.
Thanks again
Kind regards
Brendan Willis
Brooks House
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julia Landry 
 
February 7, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We've been working with Butlin Property Services for a number of years now as our chosen management company for a block of flats that was previously badly mismanaged by another agency. We receive timely responses to any queries and maintenance issues are dealt with promptly. Alex as our property manager has been excellent, especially during a recent lengthy project involving roof repairs. I would recommend Butlin to anyone looking for professional property management in Leicester.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 BravoNineThreeTwo 
 
February 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Until recently, my experience of management companies had been a succession of little Napoleons. In it for the power. Probably bullied at school. A bit like parking attendants. And politicians.

Imagine my surprise when Butlin, our new building managers, showed up and, in a situation where they could have acted very differently, immediately treated me like a grown up. I was honestly lost for words. A bit like that rare feeling when one of the typically joyless airport security robots actually engages with you, like a human being, and makes your day better -- when they could so easily make it worse.

Thanks Nick, for restoring a little of my faith in humanity. Truly revolutionising the profession of estate management. Keep up the great work!