About Butlin Property Services
Butlin Property Services is a specialist leasehold and freehold managing agent based in Leicester, managing residential blocks and estates since 1997.
We manage residential apartment blocks, mixed-tenure developments and freehold estates for:
> Resident management companies (RMCs)
> Right to manage companies (RTMs)
>Freeholders, developers and corporate entities
Our office is in the Clarendon Park area of Leicester. We manage developments across Leicester, Leicestershire, the East Midlands, the Home Counties, and further afield.
We also publish guidance on residential block and estate management, including service charges, RMCs, RTMs and leaseholders’ rights and obligations.
Our approach
Our aim is always to listen, to advise, and to protect and maintain our clients’ assets, living standards and the wider environment cost-effectively.
Key facts
Established: 1997
Office: Clarendon Park, Leicester
Team: 20 staff
Qualifications: Property managers qualified through The Property Institute (TPI)
Redress scheme: Member of The Property Ombudsman (TPO)
Client money: Held in a dedicated client trust account with Barclays Bank
Audit: Client funds are checked each year by independent accountants
Areas covered: Leicester, Leicestershire, the East Midlands, the Home Counties and further afield
Protecting your money and your rights
Client funds are kept separate from company funds in a dedicated client trust account with Barclays Bank.
Accountants check client accounts every year.
As a member of The Property Ombudsman, we follow its code of practice and keep up to date with industry standards. Leaseholders and clients can go to an independent redress scheme if they have a complaint.
What we deliver
We’re small enough to give every development we manage proper attention, and experienced enough to build a long-term management strategy for each one. We make sure that:
your development or estate is maintained to the highest possible standard
we work within your approved budget
residents are kept well informed
enquiries get a quick response
residents can report maintenance issues and see information through our online portal
Our reputation
We’ve built a strong reputation with developers, freeholders, resident management companies, right to manage companies, and solicitors acting for lessees and freeholders. A high proportion of our new business comes from referrals.
