How to report and track a repair with Fixflo
Residents and occupiers of buildings managed by Butlin Property Services can report a repair online at butlins.fixflo.com, 24 hours[…]
What does a managing agent do?
A managing agent runs a block or estate day to day for whoever is legally responsible for it. We[…]
Section 20 consultation and major works
Before major works costing any leaseholder more than £250, the landlord must consult under Section 20. Here are the[…]
Reserve funds and long-term maintenance plans
A reserve fund is money collected each year towards large, predictable costs such as a new roof, so the[…]
Your rights to information as a leaseholder
Leaseholders in England have legal rights to know who their landlord is, how the building is insured and how[…]
Condensation and mould in flats
Condensation is the most common cause of damp and mould in flats. It is usually controlled by ventilation, steady[…]
Being a good neighbour in a block of flats
Living in a flat means sharing walls, floors, stairs and bills with other people. A few simple habits make[…]
Antisocial behaviour in blocks of flats
Most antisocial behaviour in flats is noise, and the quickest fix is usually a calm conversation, then mediation, then[…]
Parking problems on private developments
Clamping and towing on private land have been illegal since 2012. Here is how parking on a private block[…]
Buying and selling a leasehold flat
Selling a leasehold flat involves your landlord and managing agent as well as your buyer. This guide covers what[…]