Butlin Property Services is a member of the Association of Residential Lettings Agents (ARLA) a professional membership and regulatory body for letting agencies in the UK.

Membership of the Association is through formal qualification ensuring that ARLA member agents have the knowledge and experience to guide you through your property transaction as smoothly and painlessly as possible.

Operating under strict rules of conduct, members must meet certain standards relating to professional and ethical practice. Under the rules, agents are required to protect and promote their client's interests, while at all times acting in a fair and proper manner.

As a Licensed ARLA agent clients are guaranteed:

We have attained professional qualifications in all areas of property management

Health and Safety, Security and General Law Legal Aspects of Letting and Management Residential Property Letting Practice Residential Property Management Practice

• We are kept up to date with changes in legislation and good practice
• We achieve a rigorous level of continuing professional development to ensure we are fully up to date with current good practice and legislation
• We are covered by the ARLA Client Money Protection (CMP) Scheme
• We have Professional Indemnity Insurance
• We are bound by the Code of Practice and Rules of Conduct laid down by ARLA
• We are a member of the Property Ombudsman Scheme required by ARLA members to provide an avenue for complaints

You can be sure you are dealing with an experienced and professional agent, by choosing an ARLA member.